Legal

Privacy Policy

At SweetLease, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

Last updated: February 1, 2026

01

Introduction

At SweetLease, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. We are committed to protecting your personal information and your right to privacy.

By using SweetLease, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

02

Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide:

  • - Name, email address, phone number, and mailing address
  • - Date of birth and government-issued ID information
  • - Social Security number (for background checks)
  • - Employment information and income verification
  • - Banking and payment information

2.2 Automatically Collected Information

  • - Log data (IP address, browser type, operating system)
  • - Device information and unique device identifiers
  • - Usage data (pages visited, features used)
  • - Location data (with your permission)

2.3 Information from Third Parties

  • - Background check and credit reporting agencies
  • - Identity verification services
  • - Payment processors
  • - Financial data services (Plaid) for income and asset verification

2.4 Financial Account Information (Plaid)

When you choose to connect your financial accounts for income or asset verification, we use Plaid Inc. ("Plaid") to gather your financial data. By using Plaid, you grant SweetLease and Plaid the right to access and transmit your personal and financial information from the relevant financial institution. We collect:

  • - Account and routing numbers
  • - Account balances and transaction history
  • - Income and payroll information
  • - Account holder identity information

Your use of Plaid is also subject to Plaid's End User Privacy Policy.

03

How We Use Your Information

We use the information we collect to:

  • - Provide, operate, and maintain our Services
  • - Process your rental applications and verify your identity
  • - Facilitate connections between landlords and tenants
  • - Process payments and prevent fraudulent transactions
  • - Send you important account and service notifications
  • - Improve and personalize your experience
  • - Comply with legal obligations
04

How We Share Your Information

4.1 With Other Users

When you apply for a rental property, we share relevant information with the property landlord, including your name, contact information, employment details, and rental history.

4.2 With Service Providers

We share information with third-party service providers:

  • - Payment processors (Stripe)
  • - Financial data aggregation services (Plaid) for income and asset verification
  • - Background check companies
  • - Cloud hosting providers

4.3 For Legal Reasons

We may disclose your information if required by law, in response to legal process, or to protect our rights and safety.

05

Cookies and Tracking

We use cookies and similar tracking technologies to collect and track information. For more details, see our Cookie Policy.

06

Data Security

We implement appropriate security measures including:

  • - Encryption of data in transit and at rest
  • - Secure socket layer (SSL) technology
  • - Regular security audits
  • - Access controls and authentication

While we strive to protect your personal information, no method of transmission over the internet is 100% secure.

07

Data Retention

We retain your personal information for as long as necessary to provide our Services, comply with legal requirements, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize it.

08

Your Privacy Rights

Depending on your location, you may have rights to:

  • - Access and receive a copy of your data
  • - Correct or update your information
  • - Request deletion of your data
  • - Opt-out of marketing communications
09

Children's Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us immediately.

11

International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take appropriate safeguards to ensure your data remains protected.

12

Do Not Track

We currently do not respond to Do Not Track signals. You can manage tracking preferences through your browser settings.

13

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy and updating the "Last updated" date. Your continued use constitutes acceptance of the revised policy.

14

Contact Us

If you have questions about this Privacy Policy, please contact us:

Email

[email protected]

By using SweetLease, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.