Legal
Terms of Service
Welcome to SweetLease. These Terms of Service govern your use of our platform and services.
Last updated: November 15, 2025
Introduction
Welcome to SweetLease. These Terms of Service ("Terms") govern your access to and use of the SweetLease platform, including our website, mobile applications, and all related services (collectively, the "Services").
SweetLease provides a platform connecting landlords and tenants for residential rental properties. Our mission is to make the rental process simple, transparent, and accessible for everyone.
Acceptance of Terms
By creating an account, accessing, or using SweetLease Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
You must be at least 18 years old to use our Services. By using SweetLease, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms.
User Accounts
3.1 Account Creation
When creating an account, you agree to:
- - Provide accurate, current, and complete information
- - Maintain and promptly update your account information
- - Maintain the security of your password and account
- - Notify us immediately of any unauthorized use
3.2 Account Termination
We reserve the right to suspend or terminate your account at any time for violation of these Terms or fraudulent activity. You may also terminate your account by contacting our support team.
Services Description
SweetLease provides a technology platform including:
- - Property listing and search functionality
- - Application processing and screening tools
- - Communication tools between landlords and tenants
- - Payment processing for rent and deposits
- - Document management and digital lease signing
SweetLease is a platform provider and is not a party to any rental agreements between landlords and tenants.
User Responsibilities
When using SweetLease Services, you agree to:
- - Comply with all applicable laws and regulations
- - Provide accurate and truthful information
- - Respect the privacy and rights of other users
- - Not engage in fraudulent or deceptive practices
- - Not interfere with or disrupt the Services
- - Not harass, abuse, or harm other users
Landlord Obligations
If you use SweetLease as a landlord, you agree to:
- - Provide accurate property descriptions and photos
- - Comply with all applicable fair housing laws
- - Maintain valid ownership or authorization to list the property
- - Honor the terms of any lease agreements
- - Respond promptly to tenant inquiries
- - Maintain properties in habitable condition
Tenant Obligations
If you use SweetLease as a tenant, you agree to:
- - Provide accurate information in rental applications
- - Authorize background and credit checks as required
- - Pay rent and other charges on time
- - Maintain the rental property in good condition
- - Comply with all terms of your lease agreement
Payments and Fees
8.1 Payment Processing
SweetLease uses third-party payment processors to facilitate rent payments, security deposits, and other transactions. By using our payment services, you agree to the terms of our payment processors.
8.2 Service Fees
SweetLease may charge fees for certain services. All applicable fees will be clearly disclosed before you incur any charges. Fees are subject to change with reasonable notice.
8.3 Refund Policy
Service fees paid to SweetLease are generally non-refundable except as required by law. Rent and security deposit refunds are governed by your lease agreement and applicable laws.
8.4 Fees and Penalties
By using SweetLease, you authorize us to charge your saved payment method for applicable fees and penalties. Penalties (up to $220 maximum) may be assessed for actions including but not limited to:
- - Late withdrawals from group commitments
- - Missed deposits or payment deadlines
- - Group disruptions that affect other members
- - Violation of negotiated lease terms
You will receive email notification at least 7 days before any automatic charge. During this period, you may pay manually, dispute the charge, or request a payment plan by contacting our support team.
8.5 Payment Authorization
By adding a payment method to your account, you authorize SweetLease to store your payment information and charge your payment method for fees, penalties, and other charges as described in these Terms. You may remove your payment method at any time, but this may limit your ability to use certain Services.
Privacy and Data Protection
Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy. By using our Services, you consent to our collection and use of your information as described in the Privacy Policy.
Intellectual Property
The Services, including all content, features, and design, are owned by SweetLease and protected by intellectual property laws. You may not copy, modify, distribute, or sell any part of our Services without express written permission.
You retain ownership of content you submit, but grant SweetLease a license to use it in connection with providing our Services.
Disclaimers
The Services are provided "as is" and "as available" without warranties of any kind, either express or implied.
SweetLease is not responsible for the conduct of any user, the condition of any property, or the accuracy of any listing. You are solely responsible for verifying information before entering into any rental agreement.
Limitation of Liability
To the maximum extent permitted by law, SweetLease shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
In no event shall SweetLease's total liability exceed the amount you paid to SweetLease in the twelve months preceding the claim, or one hundred dollars ($100), whichever is greater.
Indemnification
You agree to indemnify, defend, and hold harmless SweetLease, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of your use of the Services or violation of these Terms.
Dispute Resolution
If you have a dispute with SweetLease, you agree to first contact us at [email protected] to attempt to resolve the dispute informally.
If we cannot resolve a dispute informally, any dispute will be resolved through binding arbitration in accordance with the American Arbitration Association's rules.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which SweetLease is incorporated, without regard to its conflict of law provisions.
Changes to These Terms
We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or by posting a notice on our platform. Your continued use of the Services after changes take effect constitutes acceptance of the revised Terms.
Contact Information
If you have questions about these Terms, please contact us:
By using SweetLease, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these Terms, you must discontinue use of our Services immediately.